Effective Date: [05-08-2026]
Last Updated: [05-08-2026]
Introduction
Welcome to Streams Consult.
At Streams Consult, we are committed to protecting your privacy and handling your personal information with transparency, care, and integrity. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our services, or contact us.
By using our website, you agree to the practices described in this Privacy Policy.
Who We Are
Streams Consult provides professional services in:
- Educational Services
- Therapy & Wellbeing Services
- Retail & Business Consultancy
Our website is designed to help individuals, families, and businesses access our services and communicate with our team.
Information We Collect
We may collect the following personal information:
Personal Information
- Full Name
- Email Address
- Phone Number
- Postal Address (where applicable)
Booking Information
When you book an appointment, we may collect:
- Selected service
- Preferred appointment date and time
- Additional information you voluntarily provide
Contact Form Information
When you contact us, we may collect:
- Your name
- Email address
- Phone number
- Subject
- Message content
Website Usage Information
We may automatically collect:
- IP Address
- Browser Type
- Device Information
- Pages Visited
- Date and Time of Visit
- Cookies and Analytics Data
How We Use Your Information
We use your information to:
- Respond to enquiries
- Provide educational, therapy, and consultancy services
- Process appointments and bookings
- Communicate regarding your enquiries or appointments
- Improve our website and services
- Send important service updates
- Meet legal and regulatory obligations
We will never sell your personal information to third parties.
Legal Basis for Processing
We process your personal information where:
- You have given your consent.
- Processing is necessary to provide our services.
- Processing is required to comply with legal obligations.
- Processing is necessary for our legitimate business interests while respecting your rights.
Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
- Understand website traffic
- Improve website performance
- Remember user preferences
- Enhance user experience
You can disable cookies through your browser settings if you prefer.
Third-Party Services
We may use trusted third-party providers, including:
- SimplyBook.me (Appointment Booking)
- Google Maps
- Google Analytics
- Email Service Providers
- Website Hosting Providers
These providers process information only as necessary to deliver their services and are expected to comply with applicable privacy regulations.
Data Security
We take appropriate technical and organisational measures to protect your information against:
- Unauthorised access
- Loss
- Misuse
- Disclosure
- Alteration
- Destruction
While we strive to protect your information, no online transmission or storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to:
- Deliver our services
- Fulfil legal obligations
- Resolve disputes
- Maintain business records
When information is no longer required, it will be securely deleted or anonymised.
Your Rights
Under the UK GDPR, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Request a copy of your personal data
- Withdraw consent where processing is based on consent
- Lodge a complaint with the Information Commissioner’s Office (ICO)
Children’s Privacy
Some of our educational services are provided to children and young people. Where personal information relates to a child, it will typically be provided by or processed with the involvement of a parent, guardian, or authorised representative, where appropriate.
Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
We encourage you to read their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.
Any updates will be published on this page with a revised “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.
Streams Consult
📍 57 Priory Road
Dartford, DA1 2BS
England, United Kingdom
📧 Email: info@streamsconsult.co.uk
📞 Phone: +44 7400 150205
Consent
By using the Streams Consult website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.